This year Kimbia has hit two major milestones: our 10-year anniversary and $1 billion raised through our platform. We couldn’t be more proud as a company of our journey to help guide nonprofits through the online fundraising landscape this last decade. Whether a Kimbian has been here for one month, five years or even longer, coming to work to serve organizations who have raised over a billion dollars for charitable causes is something we are all passionate about.
To give you a peek into how Kimbia has evolved over the years, we interviewed Andy Shattuck, our Chief Evangelist and Solutions Architect, who has been here from the start. Here’s what he has to say:
What makes Kimbia unique?
First and foremost, our fantastic team dedicated to our clients’ success. Secondly, our focus on maximizing and simplifying their donors’ online experience. We’ve never considered ourselves to be an all encompassing solution for our clients. We have always understood that we need to be the best at our area of focus and that we exist in a ecosystem of solutions that our clients can take advantage of for their full spectrum of nonprofit business needs.
How has Kimbia changed over the last decade?
Starting from a core team of five, Kimbia has experienced a great deal of growth in 10 years. Also the landscape of possible online fundraising experiences has changed drastically from what was available in Kimbia’s beginning. Some of them we could predict and others have been surprising, but our persistent ability to harness and nurture them within our platform’s toolset is a source of pride.
What is your favorite part of working at Kimbia?
That’s easy: demonstrating that a customer’s ‘impossible’ or ‘crazy’ ideas about how to fundraise online are not only possible but effective with our platform.
What is one tip you would give to a nonprofit trying to raise more money online?
Engage your donors’ on how their giving fits into their own lives. Yes, budgeting and planning dictate a lot about how and when fundraising needs to happens. But if your donors believe they are sharing that burden with your organization, as opposed to being subject to it, they will often surprise you with their generosity and support. We see this come into play when donors choose to “cover the fees” meaning they most often choose to cover the credit card processing fees when given the option as part of the online donation process.
What is one lesson you have learned in your time here at Kimbia?
Creative solutions can only be successful when they fully embrace the real-world constraints that they face.